2-hour computer outage at United States customs causes delays nationwide

Passengers stranded at Miami airport

The US' Customs and Border Protection (CBP) said the temporary computer outage had begun at about 7.30pm and lasted until 9.30pm. DFW International was one of the airports affected.

Worldwide travelers at multiple airports took to social media Monday evening express their displeasure after they faced delays and long lines during processing. "So it was pretty terrible just not to know what was happening".

A two-hour outage in U.S. Customs and Border Protection's processing systems caused delays at some of the nation's biggest airports on New Year's Day.

One person tweeted that Miami Airport is "total chaos" while another said the lengthy lines at JFK "are horrible".

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According to the agency, it still had access to national security-related databases so passengers could be screened appropriately.

CBP also said it does not believe the outage was due to a malicious disruption.

Already reporters and travellers at airports have posted on social media about the mayhem causing massive delays. "Travelers at some ports of entry experienced longer than usual wait times as CBP officers processed travelers as quickly as possible while maintaining the highest levels of security", it said in a statement.

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