BUDGET airline Ryanair is struggling to control a wave of anger from an increasing number of furious customers who are unsure if their flights will be cancelled over the next six-weeks.
Meanwhile, reports suggest that the airline company have lost up to 140 pilots in the last to low-priced competitor Norweigian Air, though Ryanair bosses deny these claims.
"We have messed up in the planning of pilot holidays and we're working hard to fix that". "Pilot recruitment is also underway for more pilots for our new Dublin base opening later this year", a Norwegian spokesperson said.
However, Ryanair has so far only revealed which flights will be cancelled up until Wednesday this week, leaving many passengers in the dark about whether their journeys will take place.
He said it was not for the Commission to comment on the operational decisions of an airline, but that Ryanair had to comply with the rules. The airline has announced cancellations of between 1,500 to 2,000 flights over the next six weeks.
According to European Union law, the company has an obligation to reroute you to your destination at "the earliest opportunity", however, exactly how long "earliest" means is yet to be tested, so you may not be able to get a flight with another airline and charge Ryanair for the fare.
"We try to explain why we've made the mess and we will pay compensation to those passengers who are entitled to compensation, which will be those flights that are cancelled over the next two weeks". If you're flying with Ryanair, you can check the status of your flight here.
Among those cancelled with be one in four flights out of Stansted and one in 13 flights out of Dublin.
If Ryanair has informed you of the cancellation with more than two weeks' notice, you will not be entitled to compensation.
A "line of flight" refers to the schedule of flights an aircraft operates in a day.
Firstly, the company changed its holiday year from January to December rather than April to March.
"This increased leave at a time of ATC capacity delays and strikes (in France), has severely reduced our on-time performance.to under 80 percent", he said.
Norwegian Air, which recently agreed a partnership with easyJet (EZJ.L) to make its long-distance flights available to easyJet customers, confirmed an earlier statement by Ryanair Chief Executive Michael O'Leary that talks with the Irish airline on a similar agreement had ended.
This web form can also be used to reclaim expenses caused by the cancellation, such as needing to make extra hotel bookings or pay for additional meals.
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